Privacy Policy
Effective Date: April 10, 2025
Last Updated: April 10, 2025
Welcome to Xoier. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://xoier.com and use our services.
This Privacy Policy is compliant with:
General Data Protection Regulation (GDPR) – for users in the European Economic Area (EEA)
California Consumer Privacy Act (CCPA) – for residents of California, USA
Personal Information Protection and Electronic Documents Act (PIPEDA) – for Canada
Other global privacy laws as applicable
1. Information We Collect
We may collect the following categories of information:
a. Information You Provide Directly
Full name
Email address
Phone number
Company name
Billing and payment details
Messages or project inquiries
b. Information Collected Automatically
IP address
Browser type
Pages visited
Time and date of visit
Device and operating system
Referring URLs
Cookies and tracking pixels
c. Cookies and Tracking Technologies
We use cookies, web beacons, and session tracking to:
Analyze usage patterns
Improve site performance
Personalize user experience
You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use your information to:
Provide and deliver our services
Respond to inquiries and support requests
Process transactions
Send updates and notifications
Analyze website performance and improve functionality
Conduct marketing and retargeting campaigns (only with your consent)
Ensure compliance with legal obligations
3. Legal Basis for Processing (GDPR)
Under the GDPR, we process your data based on:
Consent – When you have given us explicit permission
Contract – When processing is necessary for a contract
Legal Obligation – When we are legally required to do so
Legitimate Interests – For business operations (marketing, analytics, fraud prevention)
4. Your Data Rights (GDPR, CCPA, etc.)
Depending on your jurisdiction, you may have the following rights:
a. For European Union Residents (GDPR):
Right to access your data
Right to correct inaccurate data
Right to erasure (“right to be forgotten”)
Right to restrict processing
Right to data portability
Right to object to data processing
Right to withdraw consent at any time
b. For California Residents (CCPA):
Right to know what personal data we collect
Right to delete personal information
Right to opt-out of the sale of personal information
Right to non-discrimination for exercising your rights
To exercise these rights, email us at [email protected].
5. Third-Party Services
We may share your information with trusted third-party service providers that help us operate our business:
Hosting providers
Payment processors (e.g., Stripe, PayPal)
Email platforms (e.g., Mailchimp, Gmail)
Analytics tools (e.g., Google Analytics, Hotjar)
Advertising platforms (e.g., Facebook Ads, TikTok Ads, Google Ads)
All vendors are required to maintain the confidentiality and security of your data.
6. International Data Transfers
If you are accessing our services from outside Pakistan, your data may be transferred to and stored in servers located in Pakistan or other jurisdictions. These transfers are conducted with appropriate safeguards under applicable data protection laws.
7. Data Retention
We retain your data for as long as needed to:
Provide services
Fulfill legal obligations
Resolve disputes
Enforce our agreements
Once data is no longer necessary, we securely delete or anonymize it.
8. Data Security
We use industry-standard security measures, including:
SSL encryption
Secure server infrastructure
Access control
Firewall and antivirus systems
Despite our efforts, no method of transmission over the internet is 100% secure.
9. Children’s Privacy
Our services are not directed to individuals under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us for removal.
10. Do Not Track Signals
Our website does not respond to “Do Not Track” signals at this time. However, you can manage cookie and tracking preferences through your browser settings.
11. Links to Other Websites
Our site may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
12. Changes to This Policy
We may update this Privacy Policy periodically. When we do, we will revise the “Last Updated” date. We encourage you to review this policy regularly.
13. Contact Information
If you have questions, requests, or complaints regarding your privacy or this policy, you may contact us:
📧 Email: [email protected]
🌐 Website: https://xoier.com
