Terms and Conditions

Terms And Conditions

Last Updated: 18-April-2025

1. Introduction

Welcome to Xoier. These Terms & Conditions (“Terms”) govern your use of our website located at https://xoier.com (the “Site”) and any related services offered by Xoier (“we,” “our,” “us”). By accessing or using the Site or any of our services, you agree to be legally bound by these Terms.

2. Eligibility

By using this Site or our services, you confirm that you are at least 18 years old or accessing the Site under the supervision of a parent or legal guardian. If you are using our services on behalf of an organization, you represent and warrant that you are authorized to accept these Terms on behalf of that organization.

3. Scope of Services

Xoier provides web development, eCommerce store setup, branding and identity design, digital marketing services, business process automation, and custom software solutions. Each service is subject to specific agreements or contracts that may include deliverables, deadlines, revisions, and costs.

4. User Responsibilities

You agree to:

• Provide accurate and complete information during all interactions with us.
• Respond to project-related communications in a timely manner.
• Comply with all applicable laws and not use our services for any unlawful purpose.
• Maintain the confidentiality of your account credentials, if provided.

5. Payments and Pricing

All fees for our services will be agreed upon in writing before any project work begins. Pricing may vary depending on the scope of work. We reserve the right to change pricing at any time, but such changes will not affect any ongoing contracts.

Payments must be made according to the terms specified in the invoice. Late payments may incur penalties or service suspension. All prices are in USD unless otherwise agreed.

6. Revisions and Approvals

Our services often include a set number of revisions. Once the project deliverables have been submitted and approved by the client (either explicitly or by continued use), further changes may be subject to additional charges.

7. Intellectual Property

All designs, code, content, or other materials created by Xoier remain our intellectual property until full payment has been made. Upon full payment, the intellectual property rights are transferred to the client, unless otherwise specified in writing.

You may not resell, replicate, or sublicense any work provided by Xoier without explicit written consent.

8. Confidentiality

Both parties agree to maintain the confidentiality of proprietary or sensitive information shared during the project. Confidential information may include business strategies, client data, or technical solutions.

9. Disclaimer of Warranties

Our services are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not guarantee uninterrupted service or error-free deliverables. The use of any material downloaded or obtained through the website is at your own discretion and risk.

10. Limitation of Liability

To the maximum extent permitted by law, Xoier shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to lost profits, business interruption, loss of programs or data, or other intangible losses, even if we were advised of the possibility of such damages.

11. Refund Policy

Refunds are only issued in cases where Xoier fails to deliver the service as outlined in a signed agreement and no work has been delivered. Once work has started or deliverables have been provided, no refunds will be granted. Please see our separate Refund Policy for complete details.

12. Third-Party Tools & Integrations

Some projects may involve the integration of third-party APIs, tools, or platforms (e.g., Google Ads, Facebook, Monday.com). Xoier is not responsible for changes or outages in third-party services. Clients are responsible for complying with third-party terms of use and licensing requirements.

13. Termination

We reserve the right to terminate or suspend your access to the Site or services at our discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users of the Site or Xoier’s business interests.

You may also terminate our services by providing written notice, subject to the terms and fees outlined in the agreement.

14. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of [Insert Jurisdiction/Country, e.g., “the United Arab Emirates” or leave blank if international]. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in that region.

15. Modifications

We may update these Terms from time to time to reflect changes to our business, services, or applicable laws. We encourage users to review this page periodically. Continued use of the Website or services constitutes acceptance of any changes to the Terms.

16. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Xoier
Email: [email protected]
Website: https://xoier.com