Privacy Policy

Privacy Policy

Effective Date: 18-April-2025
Last Updated: 18-April-2025

1. Introduction

Welcome to Xoier (“we”, “our”, “us”). Your privacy is critically important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website https://xoier.com, engage with our services, or communicate with us.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.

2. Information We Collect

a) Information You Provide to Us:

• Personal Identifiable Information (PII): Name, email address, phone number, company name, and project details submitted via forms.
• Billing Information: Payment details (if applicable).
• Communication Records: Emails and other direct messages.

b) Information Collected Automatically:

• Log Data: IP address, browser type, referring/exit pages, and timestamps.
• Device Information: Device type, operating system, screen resolution.
• Cookies: We use cookies, pixels, and tracking tools. See our Cookie Policy.

3. How We Use Your Information

• To provide and maintain our services.
• To communicate with you regarding quotes, updates, or support.
• To process payments and invoices.
• To improve website performance and UX.
• To send newsletters and promotions (with consent).
• To meet legal and contractual obligations.

4. Legal Basis for Processing

We process data based on:

• Consent (opt-in forms).
• Performance of a contract.
• Legitimate interest (analytics, support).
• Legal compliance.

5. Sharing Your Information

We do not sell your information. We may share it with:

• Service Providers: Hosting, analytics, payment platforms.
• Legal Authorities: To comply with laws or lawful requests.
• Business Transfers: During mergers or acquisitions.

6. Data Retention

We retain data as long as needed for service delivery or legal reasons. You may request deletion at any time.

7. Data Security

We use industry-standard security methods to protect your data. However, no system is 100% secure.

8. International Transfers

If you access our services from outside Pakistan, your data may be transferred to servers located in other countries.

9. Your Rights

You may have rights including:

• Access your data
• Request correction
• Request deletion
• Object to processing
• Data portability
• Withdraw consent

Email [email protected] to exercise these rights.

10. Cookies

We use cookies for personalization, analytics, and ads. You can control cookies via your browser settings. See our Cookie Policy.

11. Third-Party Links

We are not responsible for the privacy policies of other websites linked from our site.

12. Children’s Privacy

Our services are not directed to users under 16. We do not knowingly collect data from children.

13. Changes to This Privacy Policy

We may update this policy. Changes will be posted on this page with the updated date.

14. Contact Us

If you have questions, contact us at:

Xoier
Email: [email protected]
Website: https://xoier.com